Online services and payments
What information do we collect?
We collect as little information as possible in order to register students, provide newsletters, give consultations & trial classes, facilitate safe secure payments on our site, or when students need to contact us. We typically collect your name, your country of location, email address, reason for contact, when needed. We also use website analytics, which only collect click counts and how long people stay on pages and how often they click through to other pages. None of this data is personally identifiable and it is only aggregate data with no names attached.
What do we use your information for?
We never sell or share your information with anyone outside of the PROMPT website. We use your information to improve our service to you, to send emails, respond to inquiries & provide customer service and support as requested or needed.
How do we protect your information?
We use many levels of security in our website to safeguard your personal information. You can feel safe entering your information into our website. We have never had a violation of security at PROMPT. Your information is never visible to the public. Upon your request, we can also delete all of your information from our secure online operating environment.
Information from Referrals & Partnerships
If you refer your friends, colleagues or company to PROMPT, we use that information only for purposes that you intend and we never share that information with others. If you partner with PROMPT, we use your information only for the business outlined in the partnership and nothing more.
Cookies are files that tell us how and when pages on our site are visited and by how many people. Our cookies never collect personal information that identifies you specifically. Most web browsers automatically accept cookies to enhance the web browsing experience you have when viewing websites. You can adjust your browser settings to prevent cookies from being accepted. But this could cause some issues when using the PROMPT website, as well as with other websites.
Do we disclose information to 3rd parties?
We never give, sell, trade or transfer any of your information to any 3rd parties outside of PROMPT for things like advertising, marketing or research purposes. The only people who see your information are those who work inside of PROMPT such as teachers, managers, consultants and website maintainers, all of which are trusted inside of PROMPT. The only reason such people would see your information is to provide service to you as you request.
STRIPE is an online payment system that anyone can set up for free. You can use STRIPE like a credit card and pay online for PROMPT classes. STRIPE is secure because no one can see your credit card information and no one at PROMPT can see it either.